PHP-Live Helper ver. 2.0.1 | Size: 1.1 Mb

Communication:
Real-time one on one communication
Handle multiple chat requests at once
“Party is typing” notification
Operator to operator IM capability
Collect visitor data
Email signature w/ buttons or text
Automatic transcript saving
Log transcripts
Search transcripts
Email transcripts
Sound alerts
Print chat sessions

Customization:
Template based layout of all areas
Alter colors, font, CSS
Upload your own images for icons and logos
Department specific chat icons
Department specific chat welcome messages

Sales & Marketing:
Track visitors referers
Proactive chat requests
Surveys and operator rating system
PUSH HTML pages
PUSH images

Reporting & Stats:
Real-time traffic monitor
Extensive site reporting
Report management
IP/Hostname management system for blocking of IP’s
Extensive reporting of visitors with graphs and charts

Efficiency:
Canned responses, images and push URL’s
Department specific canned responses
Transfer calls to other operators
Assign operator to multiple departments
Chat request queue for chat session distrobution
Department specific waiting messages
Offline messages

Setup:
No programming skills required
Easy browser based installation wizard
FREE updates and support for one year

Download here